End of Support Notice for Android Version 9

End of Support Notice for Android Version 9

From the end of March, the Digidentity Wallet will no longer support Android version 9 because there are no more security updates for this version. We want to ensure the best security and optimal privacy and therefore encourage all our customers who use Android version 9 to upgrade their mobile devices before 28 March 2025.

The minimum required Android version for the Digidentity Wallet will be raised to Android version 10.

Key Points:

Android version 9 End-of-Support: From the end of March, the Digidentity Wallet will no longer support devices running Android version 9. Users currently utilising Android version 9 are encouraged to upgrade their devices to Android version 10 or higher versions to continue uninterrupted access to the Digidentity Wallet

Minimum Requirement Update: The minimum required Android version for the Digidentity Wallet will be Android version 10.

Our dedicated support team is available to assist users during this transition. For any questions or assistance, users can contact our support team (helpdesk@digidentity.co.uk).