Week 25: Exciting New Features and Updates for Admins and Users!

We’re thrilled to announce a series of new features, improvements, and fixes that make managing your organisation’s eHerkenning experience even smoother. Let’s take a look at what’s new:

New Features:

New Column:

Partly or Fully Authorised
We’ve added a new column for admins to quickly check the authorisation status of users. Now, it’s easy to see whether a user is fully authorised or only partly authorised, giving you greater visibility and control.
Why this change? This feature provides clarity for admins, helping them better manage user autorisaties. It reduces confusion about user status.
Impact: Primarily for admins managing large teams, where it’s important to distinguish between users with full versus partial authorisations.

Auto-Renewal Management

Admins can now choose to stop or renew authorisations automatically up to 30 days before they expire. This ensures no unexpected service interruptions and makes managing expiring authorisations easier.
Why this change? It helps prevent disruptions due to expired authorisations, ensuring continuity in access to services.
Impact: This change benefits both admins (by reducing manual renewals) and users, who will have fewer interruptions in their authorisation status.

Bulk Employee Approval

Save time with our new bulk approval feature! Admins can now select multiple users at once and approve their authorisations in one go. No need to repeat the process for each individual – we’ve streamlined it for you.
Why this change? Designed to improve efficiency for admins managing a large number of employees, this feature reduces administrative overhead.
Impact: Primarily for admins, especially those in large organisations who handle many authorisations daily.

Tracking Unfinished Registrations

If you notice a dash in the registration column, it indicates that a user has started their registration but hasn’t completed it yet. This allows admins to follow up and ensure registrations are completed on time.
Why this change? This improves tracking of user progress, ensuring smoother onboarding processes and helping admins follow up on incomplete registrations.
Impact: Admins responsible for user management and registration.

Improvements:

Enhanced NFC Document Upload

We’ve updated our NFC procedure for smoother verification. Users are now required to upload both the front and back of their identity document during registration to ensure a more secure and accurate identification process.
Why this change? This improvement enhances the security of the identity verification process, reducing errors and making the process more reliable.
Impact: All users registering with NFC, especially those using passports or other ID documents.

See Your Products at Login

Users can now view the products and services they’re registered for directly from the profile section of the SSP (Self-Service Portal).
Why this change? This provides users with clearer insight into their own product subscriptions and reduces confusion about what services they have access to.
Impact: All users who want to keep track of their registered products and services.

Advanced Filtering Options for Admins

Admins can now refine their search based on user status, name, product, approval status, expiry date, and the time a user has been active. This enhanced filter makes finding specific users or information much easier and faster.
Why this change? This change provides admins with better tools to manage large numbers of users and navigate the SSP more efficiently.
Impact: Admins who need to manage or search for specific users within large organisations.

Bug Fixes:

CSV Report Error Resolved

We’ve fixed the issue that caused errors when creating .CSV reports in the SSP, especially when there were many users linked to an organisation. Now, exporting your data works seamlessly.
Impact: For admins generating large reports, this fix ensures reliable export functionality.

QR Code Login Disabled Temporarily

Due to our recent website redesign, the option to log in using a QR code has been temporarily disabled. You can still log in using your credentials while we work to bring this feature back soon.
Impact: This primarily affects users who preferred using QR codes for login. It’s a temporary issue, and login via credentials is still available.

Employee Deactivation Now Fully Automated

Admins can now deactivate employees without needing to send an additional email to the Finance department. Once an account is deactivated, billing for that account will automatically stop.

Why this change?

This simplifies the deactivation process and eliminates redundant steps, ensuring that billing and access are automatically aligned.
Impact: Benefits both admins managing users and finance teams by streamlining processes.

General Updates:

Scheduled Maintenance

Our services will be undergoing maintenance from Friday, July 14, 20:00 to Saturday, July 15, 20:00.
During this time, Digidentity’s services will be temporarily unavailable as we work on important upgrades.
Impact: All users should be aware of the downtime and plan around it.